I was so excited when I pre-ordered the premium Blu-ray of the K-drama “When the Phone Rings.” As a fan, I truly looked forward to receiving something special. But sadly, the final product was nothing like what had been promised during the crowdfunding campaign— and that left me really disappointed. I’m writing this post not only to share my frustration, but also to let fans from other countries know about what happened. I hope the production team takes this issue seriously, because fans deserve honesty and respect for their support.